​​Effective Date: January 1st, 2024

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At Salty Starfish Travel LLC, we strive to provide our clients with the best travel experiences. However, we understand that

plans can change. This cancellation policy outlines the terms under which cancellations can occur for Travel Club members,

along with any associated fees or refunds.

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1. Cancellation Notice

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To initiate a cancellation, the client must provide written notice via email or through our contact form. The cancellation will be

processed based on the date the notice is received by Salty Starfish Travel LLC.

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2. Cancellation Fees

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Travel Club Villa and resort bookings are paid and reserved more than 6 months ahead of time to lock in the best rates. Travel

Club deposits are non Refundable. Cancellation fees are based on the timing of the cancellation in relation to the scheduled

departure date:

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More than 90 days before departure: full refund minus a processing fee of $100 and non refundable deposit.

60 days before departure: Refund is based on property and 3rd party cancellation policies of the property booked for the

designated travel club trip.

Less than 30 days before departure: No refund will be issued.

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3. Non-Refundable Costs

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Certain fees and deposits may be non-refundable, including but not limited to:

Airline tickets (if issued)

Hotel reservations

Deposits made to secure accommodations

Special event tickets

Tours and excursions

These costs will be clearly communicated at the time of booking.

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4. Changes to Bookings

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Clients wishing to change their travel itinerary must do so in writing. Changes are subject to availability and may incur

additional fees. If a change results in a lower total trip cost, the difference will not be refunded.

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5. Travel Insurance

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We strongly encourage clients to purchase travel insurance to protect against unforeseen circumstances that could lead to

cancellation. Clients should review the insurance policy for details regarding coverage and claims.

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6. Force Majeure

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In the event of a natural disaster, government action, or other extraordinary circumstances (force majeure) that prevent travel,

Salty Starfish Travel LLC will work with clients to provide options for rescheduling or credit towards future travel. Standard

cancellation fees may be waived in such cases.

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7. Refund Process

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Refunds, when applicable, will be processed within 30 days of the cancellation notice. Refunds will be issued to the original

payment method.

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8. Contact Information

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For cancellations, please contact us at:

Email: jacoballen@saltystarfishtravel.com

Phone: 315-849-8366

Website: saltystarfishtravel.com